THE PROCESS
From first inquiry to first session.
We believe that the process of acquiring a premium wellness installation should be as considered and unhurried as the practice itself. Here is exactly how it works.
01
Choose
Browse our curated collections and select the equipment that fits your space, lifestyle, and goals. Every product page includes full specifications, dimensions, and material details.
02
Configure
Select your specifications - size, materials, heating system, and optional upgrades. Every detail is documented before your order is placed.
03
Manufacture
Your installation is built to order by our vetted manufacturing partners, each selected for their craftsmanship, materials, and quality standards.
04
Arrive
Delivery directly to your property. Larger installations include professional placement coordination.
OUR FULFILLMENT MODEL
Direct from the craftspeople who built it.
We have deliberately designed our fulfillment model to eliminate unnecessary intermediaries. Your system ships directly from the manufacturer to your property. Which means it arrives in the same condition it left the workshop, handled only by the people who built it.
This model also allows us to maintain competitive pricing without compromising on quality. We invest the margin we save on warehousing and logistics into better products, better support, and better relationships with our manufacturing partners.
Every manufacturer in our network has been personally vetted and evaluated. When you purchase from Evergreen Refuge, you are purchasing from a curated network of craftspeople we trust completely.
TRANSPARENT TIMELINES
What to expect, and when.
2-3 Weeks
BARREL SAUNAS
Standard configurations
2-3 Weeks
Infrared Saunas
In-stock models
2-3 Weeks
Cold Plunge Tubs
Custom configurations
3-4 Weeks
Recovery Systems
Complete Install
* Timelines are estimates from order confirmation. We provide detailed timeline commitments at the time of purchase and proactive updates throughout the process.
READY TO BEGIN?
Improve your space today.